Information and guidance on where to go for help
A service set up by the government to help you find out what advice you can get from the government and other organisations. You can use it for yourself or someone else.
Concerns about paying bills
If you have any concerns about paying bills or financial concerns you should always look to seek help and advice as soon as possible. The Citizens Advice website is a good place to find information.
The Money Saving Expert page also has links to useful resources and information.
Help paying rent or mortgage
Mortgage payment holidays are extended until 31 March 2021. Lenders are extending the offer of payment holidays to people who are struggling to pay their mortgage because of coronavirus. You can apply for a payment holiday unless you’ve already had 6 months’ of payment deferrals since March.
More information and advice about moving house or making rental or mortgage payments can be found on the Shelter charity website.
Support and helplines
If you or someone you know is suffering from Domestic Abuse, isolation rules do not apply. Police response and support services remain available. Nationally, there is advice and support available but you should call 999 if you are in immediate danger. Locally, the Solace Advocacy and Support Service is also available to women and men in Southwark aged 16 or over in Southwark.
Childline: 0800 1111
Samaritans: 116 123
Domestic Violence Hotline: 0808 2000 247
Mind: 0300 123 3393
Age UK: 0800 169 6565
Organisations providing help and suppport
We are putting together a list of organisations that may be able to offer both mental and or financial help for students suffering as a result of the COVID-19 situation. As the situations changes the support and grants offered may change.
Support for mental health
NHS Every Mind Matters – help and advice for looking after your mental health whilst following guidelines to stay at home
Save the Student – has a section on self-isolating at University
Exercise and activities